Permanent Resident Card

Canadian Immigration Services
Permanent Resident Card Support


PR Card Stories


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Send us details of the hassle you had trying to renew or obtain your PR card to help others avoid the same issues.

"I've been travelling in Europe in May 2009, and my permanent residency card expired while abroad. It was an absolute nightmare to get any sort of direction, or help from the Canadian government.

I spent 2 days just trying to track down which embassy could help, dealing with emergency government numbers that didn't work, and being passed over in a circle from one place to another.

We were stranded in Amsterdam and sent to the Hague by an official in Ottawa, only to discover that the Hague didn't have an Immigration department.

We were simply turned away, no assistance, no help. It was an absolute joke. I've been a permanent resident for 16 years and didn't get citizenship because it seemed like a huge hassle. Well, just wait for the hassle of being stranded in a foreign country and counting on our wonderful government!"
BluePenguin

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Frequently Asked Questions

Q. What if my Canadian permanent resident card is lost, destroyed or stolen, or I never receive it?
A. If this happens, you should immediately call Citizenship and Immigration Canada.

Q. Do I need a Canadian permanent resident card if I’m returning to Canada by car?
A. No. The PR card is only required for a return to Canada by commercial carrier, such as boat bus, train or airplace. Read all frequently asked questions

Read all frequently asked questions

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TERMS & CONDITIONS

                  English: 1-866-760-2623 If you require further assistance please call 9 A.M. - 5 P.M. Eastern Standard Time.
                  French: 1-866-660-2623 Pour assistance en en Français, veuillez appeler cet numéro.

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